You have just upgraded from a previouse version of MS Windows and now have Windows 7 32 bit 0r 64 bit operating system and can’t print multiple copies in the windows print dialog box. Also the Quick Print setup in SOP does not work and will not print multiple copies.
This is a windows driver issue.
First, disable the Mopier setting in the printer properties. Right click on the printer, go to Printer Properties, Device Settings, scroll down until you see Mopier, click disable and Apply and OK.
For an HP printer this should solve the problem.
If you continue to have problems, unplug the printer from the computer, totally uninstall the printer and driver from windows. Restart the computer, then plug the printer in and reinstall. Also make sure you have downloaded to most recent software and drivers for windows 7.